What are your responsibilities to visitors of your nursery?

When a visitor enters your nursery you have responsibilities to adhere to, below we discuss some of these:

The Croner Health & Safety Advice Line recently received a call from a nursery regarding their responsibilities and duties towards visitors.

responsibilities to your nursery visitor

Advice

The Helpline advisor acknowledged that nurseries have to be welcoming places for legitimate visitors with genuine reasons to be on site.

These could be prospective parents, parents who have volunteered as helpers, officials such as local authority inspectors and day to day contractors required for servicing and maintenance of the premises.
Common and statutory laws place a duty on the nursery to take all reasonable steps to ensure the health, safety and welfare of non-employees such as visitors – even trespassers must not be placed in serious danger.

Further Policy and Procedure

Our recommendations to this nursery was to establish a visitor policy and procedure. Some of the items to consider include:

  • Recognise that the nursery’s fundamental priority is for the safeguarding, security and safety of its children. As such, all visits to the site will be strictly by arrangement with the provision manager only. Spontaneous visits are permitted only in exceptional circumstances.
  • Visitors will be required to sign in.
  • Use of visitor badges.
  • Official visitors will be asked to prove their identity.
  • Visitors should remain in sight of staff at all times and must not be left alone with the children at any time.
  • Visitors will be made aware of basic health and safety precautions and emergency procedures when they sign in.
  • Staff have the right to refuse entry to an individual if they are uncertain as to the purpose of that person’s visit. If an unexpected visitor has no suitable reason to be on the premises he or she should be asked to leave immediately and escorted from the premises. If the visitor repeatedly refuses to leave, the member of staff in charge should telephone the police immediately.
  • At no time should a visitor enter the children’s bathrooms unless accompanied by a member of staff

If you have any further questions or wondering how this might affect your nursery insurance policy please don’t hesitate to get in touch.

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Photo used under Creative Commons from byzantiumbooks