Every manager hopes that all employees will perform satisfactorily in their roles 100% all the time, but there will be occasions when performance falls below an acceptable standard. Early action is the best policy, rather than waiting and hoping that things will improve. They rarely do, and delay just makes subsequent interventions more difficult. Val…Continue reading "Ten tips for dealing with an underperforming employee"
Social networking is now a part of everyday life, but it can catch out those employers who haven’t updated their policies and procedures to incorporate it. One recent case that the Business Support Helpline advised on involved a nursery manager who had broken the rules on the expected standards of behaviour. Tweet The helpline received…Continue reading "HR Case Confidential – Social Networking"
The team from Croner were recently asked about time off for parents who are having a child via a surrogate. Question: We have an employee who is having a child via surrogacy. We want to support her and would like to know whether she is entitled to any time off? Answer: Historically, while the mother…Continue reading "Time off for surrogate parent"
Pay is one of the most sensitive issues that employers need to deal with. When there are disputes over issues such as calculating a bonus, reclaiming an overpayment or something similar, the situation can easily become very tense. Croner rounds up some recent cases relating to pay, along with advice about how to handle the…Continue reading "Some tricky issues relating to pay"
Staff absence is often a cause for concern in nurseries, particularly when it has an adverse effect on the ratio of staff to children. Poor attendance Abbie had been working for almost a year at the nursery, during that time her attendance record was very poor. The Nursery Manager, had chosen to deal with the…Continue reading "Taking Action on Staff Absence"
Croner’s team of HR advice line experts commonly receive questions from nurseries about what to do with a member of staff who is absent due to long-term sickness. In one recent case, a Nursery Manager called the Employment Helpline asking for advice about one of their Room Leaders who was absent from work due to…Continue reading "HR Case Confidential – How should we deal with a member of staff who is absent due to long-term sickness?"
The majority of nursery insurance policies include a Legal Expenses section that incorporates cover for employment disputes. However, for cover to be operative you must have followed the ACAS Code of Disciplinary Practice and Procedures in Employment or sought and followed advice from your insurers legal helpline. From our experience problems occur when nurseries have…Continue reading "Would my nursery policy provide cover in respect of employment disputes and compensation awards?"
Croner’s team of HR advice line experts have shared a recent case with us. A nursery manager received a call from an employee’s mother, who advised that her daughter, a nursery nurse employed at the nursery, had been convicted of assaulting her husband witnessed by her three year old daughter. The manager wanted advice on…Continue reading "HR Case Confidential – What happens when an employee’s conduct outside of the workplace has a direct impact on their employment?"